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St.Croix Rod Warranty Information

St.Croix Rod Warranty Information

RETURNS & EXCHANGES
If you are not satisfied for any reason you may return new and unused items in the original box with all accessories within 30 days for an exchange or refund to the credit card account charged, less any shipping fees incurred by the seller or purchaser. Special orders are not returnable. In order to receive a refund, all merchandise must possess the original manufacturer tags and identification stickers. All returns must be insured and postage prepaid. Please, clearly print/type your name and address on the outside of the package. Merchandise must include a copy of our invoice or packing slip. Shipping and Handling is non-refundable. Swanson's Bait & Tackle reserves the sole right to refuse the return of any item in which the purchaser has made previous multiple returns or if the product has been used. In addition, we will not accept orders from customers that have demonstrated a high incidence of returns after purchase.

RETURNS & EXCHANGES

Defective merchandise within 14 days of purchase shall be returned to Swanson's Bait & Tackle. Defective merchandise purchased after 14 days of purchase shall be returned directly to the manufacturer under their return policy; we can help you with that. We will provide the customer with a prepaid shipping label to cover the return shipping costs for defective rods within the 14 day warranty program.

 

Defective rods within 14 day warranty period:

Swanson's Bait & Tackle

333 1st St N

Hackensack, MN 56452

 

Defective rods after 14 day warranty period:

http://stcroixrods.com/service-warranty/service-warranty-policies/

 

 

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